At Chamusic, we offer a wide range of musical instruments from around the world, with a particular focus on traditional instruments from the Middle East, such as the Oud, Darbuka, Saz, Qanoun, and Ney Flute. We also offer other instruments from around the world, such as the Guembri, Banjo, Mandolin, Ukulele, and Guitar. We carefully select our instruments to ensure their quality and authenticity.

You can place an order directly on our website www.chamusic.com or by visiting our store located at 9 rue de Douai, 75009 Paris. If you need help choosing an instrument, our team is available to advise you.

We accept credit cards, PayPal, and other payment methods offered on our website. Full payment is due at the time of ordering.

Delivery times vary depending on product availability and destination. Specific delivery time information is provided at the time of ordering. We will keep you informed of the progress of your delivery.

Online purchases: You have 14 days from receipt of the products to exercise your right of withdrawal. Products must be returned in perfect condition and in their original packaging. Return shipping costs are your responsibility. We will refund the full amount of the order, including the initial delivery costs, within 14 days of receiving the returned products.

In-store purchases: Products purchased in-store are non-refundable if they are in good condition and conform to the original specifications. An exchange is possible within 14 days, with the receipt and in the same condition as purchased. If the new instrument is more expensive, the difference must be paid; if it is less expensive, a credit note will be issued.

Yes, all instruments sold by Chamusic benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions in force. You have 2 years from the discovery of the defect to implement the legal guarantee against hidden defects. And this, within the limit of 20 years after purchase (i.e. from the day of sale).

Yes, we offer full maintenance and repair services upon request. We also change the strings on your instrument: Oud, Saz, Guitar, Ukulele, etc.

For any requests, please contact us by phone, via our Contact form or by visiting our store directly to discuss your needs.

Yes, you can contact us to reserve an instrument before visiting the store. We will be happy to prepare the instrument for you and inform you of its availability.