At Chamusic, we offer a vast collection of musical instruments from around the world, carefully selected for their authenticity, sound quality, and craftsmanship. Our online store particularly highlights traditional oriental instruments, highly prized by both professional musicians and world music enthusiasts.

Among our flagship instruments, you will find:

The oriental Oud, an emblematic stringed instrument of Arab and Mediterranean music, is available in models for beginners and professionals;

The Darbouka, an essential percussion instrument of the Middle East, is available in aluminium, ceramic or synthetic versions;

The Saz (or Baglama), a stringed instrument typical of Turkish and Persian music;

The Qanun, a refined zither used in classical Arabic music;

The Ney flute, a traditional flute emblematic of Sufi music.

Chamusic also offers a selection of instruments from around the world, such as:

The Guembri, the Kora and the Djembe come from the African tradition;

The Mandolin, Banjo, Ukulele and Guitar, perfect for folk, jazz and modern music styles.

All our instruments are tested and adjusted before shipping to guarantee an optimal musical experience. We work with specialized artisans and manufacturers to offer you authentic, durable instruments suitable for all skill levels.

Whether you are a beginner musician, a world music enthusiast or a professional artist, Chamusic supports you in your passion with instruments chosen for their exceptional sound and unique cultural value.

You can place an order directly on our website www.chamusic.com in a few simple steps:

Browse our online store and discover our wide selection of world musical instruments such as the Oud, Darbouka, Saz, Qanun, Guembri or Ney Flute.

Click on "Add to cart", then go to your cart to check your items.

Once you have confirmed your selection, click on "Order" to finalize your purchase.

Enter your delivery information and select your secure payment method (credit card, PayPal, etc.).

You will then receive a confirmation email and a tracking number as soon as your package is shipped.

If you prefer a more personalized experience, you can also visit us directly at our store located at:

📍 9 rue de Douai, 75009 Paris

Our team on site will be happy to advise you on the choice of your instrument and answer all your questions.

Online orders are shipped throughout France and internationally, with secure packaging guaranteeing the protection of your instrument.

At Chamusic, we offer several simple, fast and 100% secure payment options to facilitate your purchases of musical instruments from around the world, whether online or in store.

On our website www.chamusic.com , you can pay for your orders by:

Bank card (Visa, Mastercard, American Express): the most used solution, with enhanced security via the 3D Secure protocol;

PayPal: convenient and fast, allowing you to pay without sharing your bank details;

Apple Pay / Google Pay: available on mobile for instant and secure payment;

Bank transfer: ideal for professional orders or high-end instruments (delivery initiated upon receipt of payment)

Payment in installments (depending on the amount and the country of delivery) via our secure partners.

If you prefer to buy your instrument in person, you can also pay for your purchases directly in store at:

📍 9 rue de Douai, 75009 Paris,

by bank card, cash or instant bank transfer.

All payments are encrypted and protected to ensure the confidentiality and security of your data.

Delivery times at Chamusic depend on product availability and the order's destination. Generally, instruments in stock are shipped within 24 to 48 business hours after payment confirmation.

The average delivery times are as follows:

Metropolitan France: between 2 and 5 working days depending on the selected carrier;
European Union: approximately 4 to 7 working days;

International deliveries: between 7 and 15 working days, depending on the destination and customs formalities.

When you place your order, the estimated delivery time is displayed directly in your shopping cart and confirmed by email after validation. As soon as your order is shipped, you will receive a tracking number to follow the delivery of your package in real time.

All our instruments (Oud, Darbouka, Saz, Qanoun, Guembri, etc.) are packed with the greatest care, in reinforced packaging, to guarantee their protection during transport.

Our team remains available for any questions regarding your delivery or to inform you of the progress of your order.

At Chamusic, your satisfaction is our priority. Return conditions vary depending on the purchase method:

Online shopping

In accordance with current legislation, you have 14 days from the receipt of your order to exercise your right of withdrawal.

Products must be returned in perfect condition, unused and in their original packaging (with accessories, instructions, etc.).

Return shipping costs are the responsibility of the customer, except in the case of an error on our part or a defective product.

Upon receipt and verification of your return, we will proceed with a full refund of your order, including the initial delivery costs, within a maximum of 14 days.

To simplify the process, simply contact our customer service before returning the package to obtain return instructions.

In-store purchases

Products purchased directly in store (📍 9 rue de Douai, 75009 Paris) are non-refundable if they are as described and in good condition. However, you can:

Exchange your instrument within 14 days, upon presentation of the invoice and provided that it is in the same condition as when purchased;

If the new instrument is more expensive, you only pay the difference;

If it is cheaper, you will be issued a credit note valid in our shop.

Our team remains at your disposal to advise you before any purchase or to assist you with a return procedure.

All instruments sold by Chamusic benefit from the legal guarantees provided by the French Consumer Code and Civil Code.

Legal guarantee of conformity

In accordance with Articles L217-3 et seq. of the Consumer Code, your instruments are covered by the legal guarantee of conformity for 2 years from the date of delivery.

This guarantee applies in the event of a product that does not conform to the description, has a manufacturing defect, or does not function as intended.

In this case, Chamusic undertakes to repair or replace the instrument at no cost to the customer. If repair or replacement is technically impossible, a refund will be possible upon the customer's express request.

Warranty against hidden defects

According to articles 1641 to 1649 of the Civil Code, you also benefit from a legal guarantee against hidden defects.

You have 2 years from the discovery of the defect to make the request, up to a maximum of 5 years after the date of purchase.

This warranty covers any defect that renders the instrument unfit for its intended use or significantly diminishes its value.

Chamusic Quality Guarantee

Beyond legal obligations, Chamusic selects each Oud, Darbouka, Saz, Qanoun, Guembri, guitar or other instrument from around the world from recognized manufacturers and specialized craftsmen.

Each instrument is tested and checked before shipment to guarantee impeccable quality and optimal longevity.

If you have any doubts or problems with your instrument, our after-sales service is available to assist you in implementing the warranty.

Chamusic offers maintenance and repair services for all instruments sold online or in store, in order to guarantee their longevity and sound quality.

Our services include:

Tuning and maintenance of stringed instruments: Oud, Saz, Qanun, Guembri, guitar, mandolin, ukulele, etc.

Repair and replacement of skins and membranes for percussion instruments such as Darbouka, Bendir, Daf or Djembé.

Cleaning and maintenance of wind instruments such as the Ney flute...

Repair of strings, mechanics and spare parts for all instruments.

How can I benefit from these services?

In store: you can bring your instrument directly to 9 rue de Douai, 75009 Paris, where our specialist team will carry out the necessary diagnosis and repairs.

Online / remote: For remote customers, contact our customer service via contact@chamusic.com to arrange the shipment of your instrument and obtain a personalized quote.

All our services are carried out by experienced craftsmen and technicians, using quality spare parts and materials, in order to preserve the sound and authenticity of each instrument.

At Chamusic, you can reserve an instrument before visiting our shop located at:

📍 9 rue de Douai, 75009 Paris

How to book?

Online: Contact our customer service department via contact@chamusic.com or by phone. Please specify the name of the instrument (Oud, Darbouka, Saz, Qanun, Guembri, etc.) and the desired scale.

By phone: call our team to check availability and reserve your instrument.

Once the reservation is confirmed, the instrument will be set aside for a limited time, allowing you to come and try it out and buy it at your leisure.

This option is ideal for ensuring the availability of your favorite instrument, especially for rare or highly sought-after models.